Shipping policy

 

Processing Time

 

All items are hand-crafted cosplay collectibles and made to order.


• Processing time: 5–7 business days

• Orders are prepared and packaged once production is complete

• You’ll receive a shipping confirmation email with tracking once your order ships

 

Shipping & Delivery Times

 

We offer FREE worldwide shipping on all orders.

 

United States

• Estimated delivery time: 12–17 business days

• Shipping method: Standard international shipping

• Tracking: Included

 

International Orders (Everywhere Else)

• Estimated delivery time: 9–20 business days

• Shipping method: International Express / Priority Mail

• Tracking: Included


Delivery times are estimates and may vary due to customs processing, carrier delays, holidays, or peak seasons.

 

Customs, Duties & Import Taxes


• Orders ship internationally and may be subject to customs fees, import duties, or taxes depending on your country

• These charges are determined by local customs authorities and are the buyer’s responsibility

• We are not responsible for delays caused by customs clearance

 

Address Accuracy

 

Please ensure your shipping address is complete and correct at checkout.

We are not responsible for orders delayed or lost due to incorrect address information provided by the customer.

 

Lost or Delayed Packages

 

If your order appears delayed or tracking hasn’t updated for an extended period, please contact us and we’ll be happy to assist.